Malindo Air to start Boeing 737-900ER services to Perth from 19 November 2015

5 thoughts on “Malindo Air to start Boeing 737-900ER services to Perth from 19 November 2015”

1. I have checked the website plus I phoned Malaysia and my questions couldn’t be answered.I need wheelchair assistance I will be in business class and this Leeds me to my next question what is the width not pitch of the business class seat?Is there a free phone number I can phone in Perth for any further inquiries I may need?Cheers Dave

   1. I could not find information on seat width, only the seat pitch (45 inches in Business Class).
      I could not find a contact number but there is a contact email address for customer care here: http://www.malindoair.com/contact-us
      Regards,
      David Eyre

      1. Thank you I’ve done all of the above.I’ve phoned Malindo in Malaysia twice with questions and nobody had answers.Perth passengers I would be very weary of this airline.Example I did a multi city quote business class to Indonesia via KL my quote was different than the supervisor of which I had do the same booking online whist I was on the phone.I have a disability and on the online website it only gives 2 options Blind or haring impaired passenger nothing for mobility impaired passengers and the supervisor told me that you must check in 3 hours before departure to request wheelchair assistance but this is on a first come first service basis.What happens if there isn’t a wheelchair available are you just left to crawel by yourself (if your able)There are a lot of complaints about missing luggage and refunds.My gut feeling stear clear unless flying point to point and if you have a disability choose another carrier.Maybe if a ticket office or Malindo representation is here in Perth the service for Australian passengers may improve.Please note there is no free call phone numbers as yet to Malindo red you have to make an international call and the staff level of understanding the questions is poor and a very big lack of basic knowledge each with their own somewhat made up answer.These were my experiences this weekend.Malindo you need to greatly improve all aspects of service quality if you wish to remain competitive in Australia.

2. pLEASE SEND ME ALL NEW MALINDO AIR NEW DESTINATIONS.

   1. Hi James,
      Our website is focused on aviation in Western Australia, so we are only covering Malindo Air operations to Perth.
      If you want further information on Malindo Air, I suggest you check their website.
      Kind Regards,
      David

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